Privacy Policy

Last updated: September 2026

Dream-pebble is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.

Information We Collect

We collect information in several ways:

• Information you provide directly: When you complete our enquiry form, you provide your name, email address, and details about your institution and project requirements.
• Automatically collected information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, referring pages, and the pages you view on our site.
• Cookies and similar technologies: We use cookies to enhance your browsing experience and analyse site traffic. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To communicate with you about our services, including updates and relevant information
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit an enquiry form or accept cookies
• Legitimate interests: For website analytics and service improvement
• Contractual necessity: When processing is required to provide requested services
• Legal obligation: When required by applicable law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years unless you request earlier deletion. Website analytics data is retained in anonymised form.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified through our website. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Dream-pebble
47 Museum Quarter
Bristol, BS1 4QH
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed.